Tag Archives: Consumer Protection

SoulCycle Settles Gift Card Lawsuit For Up To $9.2 Million

Popular indoor cycling company SoulCycle Inc. recently settled a nationwide putative class action in an agreement valued between $6.9 million and $9.2 million. The suit alleged that SoulCycle defrauded customers by selling gift certificates with expiration dates (and keeping the expiring, unused balances), in violation of state and Federal law. According to the complaint, SoulCycle … Continue Reading

International Consumer Protection Agencies Will Share Intelligence About Business Practices

On June 30, 2017, the Federal Trade Commission (“FTC”) announced that the International Consumer Protection and Enforcement Network (“ICPEN”)—an international network of more than 60 consumer protection agencies—updated its website.  Although seemingly minor, this update represents ICPEN’s continued efforts to coordinate resolution of international consumer protection issues. For consumers, the ICPEN website is both informative … Continue Reading

Customers Sue Darden Restaurants Over Information on Receipts

A class action lawsuit was recently filed against Darden Restaurants, Inc. (“Darden”), alleging that Darden violated the Fair and Accurate Credit Transactions Act (“FACTA”). Specifically, the plaintiffs alleged that Darden, which includes Olive Garden among its restaurant chains, violated FACTA by printing the full expiration date on credit card receipts, allowing potential identity thieves to … Continue Reading

Consumer Protection Class Action Lawsuit Over “Free” Candy Crush Plays Will Proceed

A class action lawsuit against the developer of Candy Crush will continue in Illinois federal court. According to the complaint, Candy Crush, a popular mobile game, entices users into sharing the game with Facebook friends in exchange for free “lives” (or plays) only to have those lives promptly deleted.  The plaintiffs allege that the lives … Continue Reading

Athletic Tape Manufacturer Settles False Advertising Litigation for $1.75 Million

A class action lawsuit recently settled with KT Health LLC and KT Health Holdings LLC (“KT Health”). The plaintiffs alleged that certain advertising claims regarding KT Health’s KT Tape (kinesiology tape) was false and deceptive. Specifically, the plaintiffs alleged that KT Health claimed that its KT Tape “can be used for hundreds of common injuries” … Continue Reading

Subway Turns Back Class Action Over Free Sandwich Text Message Promotion

Subway scored a recent victory when a federal court dismissed a putative class action brought by two customers over a free sandwich promotion alleging violations of the Telephone Consumer Protection Act (“TCPA”) after allegedly receiving a text message offering a free 6” Oven Roasted Chicken sub. Subway moved to compel arbitration, seeking to enforce the … Continue Reading

New Laws Criminalize Online Ticket Bots and Protect Consumers’ Right to Review

Earlier this month, President Obama approved two pieces of consumer protection legislation aimed at curbing the use of automatic programs to purchase tickets through online sellers and limiting the ability of companies to use contacts to prevent customers from posting online product reviews. Both bills passed through Congress with bipartisan support, as we reported in … Continue Reading

Primark in Not So Sunny Position With Its New Bikini

Following criticism from consumer protection lobby and parents, the clothing chain Primark has withdrawn the sale of its range of padded bikini tops for girls as young as seven . The company apologised to customers for "causing offence" and is donating profits to a children’s charity after the Children’s Society accused Primark of "premature sexualisation and … Continue Reading
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