Behavioral Advertising

This post was written by Laura Hicks.

This article was previously published in Media & Marketing Online.

It is no secret that the consumer habits for accessing and consuming music are changing incredibly quickly. In December 2009, radio audience measurement body Rajar revealed that 4.5 million people in the UK regularly use personalised online radio

As behavioral marketing becomes an increasingly important and embattled area both from within government ranks and industry, with implications extending far beyond merely advertising to e-commerce, privacy, global compliance and more, you won’t want to miss Reed Smith’s tele-seminar tomorrow (Wednesday, September 30 at 12 p.m. (EDT)) on the topic of “Global Regulation of Behavioral Marketing. Join moderator Doug Wood as he probes the issues with Joe Rosenbaum (New York) and Gregor Pryor (UK) for a 45-minute discussion, followed by a Q&A period to address your specific concerns. It’s still not too late to sign up for, and participate in, this important seminar.

View the invitation: http://guest.cvent.com/i.aspx?1Q,M3,e5fb07a6-6842-450b-957a-2eafa3fc6c27

Register for this event: http://guest.cvent.com/i.aspx?4W,M3,e5fb07a6-6842-450b-957a-2eafa3fc6c27
Continue Reading Reminder: Global Regulation of Behavioral Marketing Teleseminar

In response to the global needs of our clients, Reed Smith is pleased to announce the next installment of our 2009 “Doing Business Globally” teleseminar programs, a series focused on issues that companies should understand about doing business in the global marketplace.

Our next teleseminar will take place Wednesday, September 30 at 12 p.m. (EDT),

Reprinted with permission from Mobile Marketer at http://www.mobilemarketer.com.

Earlier last month the leading media, advertising and marketing trade associations, including the American Association of Advertising Agencies, Association of National Advertisers, Interactive Advertising Bureau, Direct Marketing Association and the Better Business Bureau, representing an overwhelming majority of industry participants, released their Self-Regulatory Principles for Online Behavioral Advertising (the “principles”), with the objective of protecting consumer privacy in ad-supported interactive media.

These generally follow the advisory principles that were released in February 2009 by the Federal Trade Commission. In fact, upon the FTC’s release, then-commissioner Jon Leibowitz remarked that anything industry can do to adopt, promulgate and enforce the principles represents “the last clear chance to show that self-regulation can – and will – effectively protect consumers’ privacy in a dynamic online marketplace.”

The principles were aimed at the following categories: education, transparency, consumer control, data security, material changes, sensitive data and accountability. Each principle is well thought out and tailored to specific areas within the universe of online behavioral advertising.

These principles can be summarized, in part, as follows:

  1. Educate consumers and businesses about online behavior advertising.
     
  2. Disclose and inform consumers about data collection and use practices, including various forms of notice that may be required depending on the nature of the data collected and the party collecting it.
     
  3. Give consumers options regarding the collection, use and sharing of information to non-affiliates.
     
  4. Require service providers and carrier networks – for example, non-first or third parties – to obtain consent before a user’s data may be used for behavioral advertising.

    Thereafter, the data may only be obtained for as long as necessary to fulfill a legitimate business need, or as required by law.
     

  5. Special treatment afforded to sensitive information, such as medical and financial information, as well as information from users under the age of 13.

    Moreover, service providers engaged in online behavioral advertising should undertake steps to help preserve the de-identified status of data collected and used if and when that data is shared with non-affiliates.
     

  6. Entities should maintain appropriate physical, electronic and administrative safeguards to protect the data collected and used for online behavioral advertising purposes.
     
  7. A user’s consent must be obtained before either a Web site or some other third party uses the previously collected data for materially different behavioral advertising purposes. Typically, a material change would be a more expansive collection or use of data than previously disclosed to the user.
     
  8. Establish accountability processes that should consist of monitoring programs, complaint procedures, reporting and compliance requirements, enforcement and public disclosures of offenders.

Does any of this sound familiar?

As early as 2007, many leading agencies, aggregators and publishers throughout the mobile marketing industry have stood behind most of these same principles and incorporated them into various codes of conduct and best practices.Continue Reading Are self-regulatory ad guidelines sufficient to satisfy federal regulators?

On June 18, 2009, Congressman Rick Boucher (D-Va.) participated in a House subcommittee hearing on behavioral advertising, and gave an opening speech in which he outlined his desire to introduce behavioral advertising legislation for consideration by this Congress. In this speech, Congressman Boucher admitted to being both a supporter and beneficiary of targeted advertising, and

On February 12, 2009, the Federal Trade Commission (FTC) staff issued a supplemental report of its December 2007 draft “Self-Regulatory Principles for Online Behavioral Advertising.” The report further develops the FTC’s voluntary best practices for the behavioral advertising industry and supports continued self-regulatory treatment. However, the document is not an endorsement of the status quo.

As regulators push website operators to adopt age verification technology to protect children from inappropriate content and social contact with adults, a new opportunity has arisen for advertisers.

Nancy Willard, who calls herself an expert on Internet safety, says age verification companies are using information gained from seeking to verify children’s ages to target them