Important Developments within Behavioral Advertising in Europe

Behavior advertising is not solely a contemporary and hotly debated issue on these shores. Case in point, last month the influential Article 29 Working Party ("Working Party"), consisting of all the European Union's national data privacy regulators, adopted Opinion 2/2010 on online behavioral advertising (the "Opinion").

The Working Party has made it clear they are taking on the challenge of creating better checks and balances for digital advertising through its national implementation of amended Directive 2002/58/EC (the "ePrivacy Directive"). This Directive calls for a complete overhaul of existing technology and practice, including currently available browsers and opt-out mechanisms, thereby seeking to achieve the level of informed consent from users which they claim the national law requires.

To view the entire alert please click here. This alert was written by Cynthia O'Donoghue and Nick Tyler of Reed Smith in London, England. For additional information please contact one of the authors.

ANA Wins Major Legislative Victory on New FTC Enforcement Powers

This post was written by Dan Jaffe.

ANA and the entire marketing community won a major victory on the day after we celebrated our 100th anniversary!

At 3:05 AM this morning, Senate and House conferees approved the final version of the Wall Street reform legislation. Fortunately for us, that bill does not include the sweeping new enforcement powers for the Federal Trade Commission (FTC) that were included in the House version. Those changes would have serious implications for every ANA member.

The House passed its version of the financial regulatory reform bill last December. Buried in that bill were three critical changes in FTC authority:

  • Repealing the Magnuson Moss rulemaking procedures (including the requirement that an activity be “prevalent” in an industry before Commission action) and allowing the FTC to promulgate broad industry-wide rules on any consumer protection matter in a highly expedited procedure – all done with a lower standard of judicial review;
  • Expanding the FTC’s authority to immediately impose civil monetary penalties for any violation of the FTC Act without the involvement of the Department of Justice;
  • Providing new liability for “aiders and abettors” of companies that violate the FTC Act, potentially putting thousands of companies at risk by running ads.

These changes were not limited to the authority of the FTC over financial products and services. They would have applied to the broad regulatory authority the FTC has over almost every segment of our economy, including anti-trust.

These expanded powers were not included in the Senate’s version of the financial reform bill. ANA and our member companies and other industry groups met with all of the conferees and more than a hundred other members of both the Senate and House to argue that these sweeping changes should be separately considered as part of FTC reauthorization rather than being added to the Wall Street reform bill.

House Energy and Commerce Committee Chairman Henry Waxman aggressively pushed for these changes at several points during the conference. Each time, Senate Banking Committee Chairman Chris Dodd and other Senate conferees held firm in opposition to these provisions.

While our victory in the conference committee is important, it is clear that these issues will not go quietly into the night. ANA and other industry groups met earlier this week with Senate Commerce Committee Chairman Jay Rockefeller to discuss these issues. Chairman Rockefeller stated that he will continue to aggressively push for new enforcement powers for the FTC during this Congress. We expect Chairman Waxman to join that effort and it is likely to begin very soon.

We believe this was one of the most concerted across-the-board efforts of the ad community. Throughout the past several months, we have worked closely on these issues with virtually every segment of the ad community. We continuously alerted our members to developments and got a number of member companies actively involved in the fight. We should feel very proud of this success which was not certain until the final minutes of the conference committee.

If you have any questions about this matter, please contact Dan Jaffe (djaffe@ana.net) or Keith Scarborough (kscarborough@ana.net) in ANA’s Washington, DC office at (202) 296-1883.

Reed Smith Takes on Cloud Computing

Led by Joe Rosenbaum and Adam Snukal, Reed Smith has embarked on a new, exciting and groundbreaking initiative on cloud computing, entitled Transcending the Cloud: A Legal Guide to the Risks and Rewards of Cloud Computing. In addition to the some of the classic topics that have been extensively discussed in the context of cloud computing like privacy and data security, we’ll also be covering a broad array of other issues such as tax, e-discovery, government contracts, financial services and much more. Please follow the link to Joe’s introduction and the articles which follow. Also, please check back each week for the next article or two on cloud computing.

Questions about cloud computing -- feel free to contact Joe, Adam and/or one of our many contributing authors.

Reed Smith Attorney, Adam Snukal, quoted in Market Watch

Adam Snukal was quoted in an article which ran on CBS's Market Watch last week. The article, which discusses anti-trust trends within the mobile marketing space, can be accessed here.

What the New Consumer Privacy Bill Means for Data Collection

On Monday, May 10th, 2010, the article "What the New Consumer Privacy Bill Means for Data Collection" appeared on Mobile Marketer, a widely read publication within the mobile marketing and advertising community. The article, written by Adam Snukal, summarizes the proposed privacy legislation introduced in the U.S. House of Representatives last week. If you have any questions about the article or the new bill, please contact Adam Snukal or another attorney within Reed Smith.

Four Tips for Mobile Marketing to Kids

This post was written by Shira Simmonds, President, Ping Mobile.

A 2007 study by the Nielsen Company reported that 35 percent of American "tweens" (kids 8‑12) now own mobile phones. How can we reach them via mobile marketing programs without violating any legal or ethical guidelines?

The answer turns out to be remarkably simple. The potential is enormous for mobile marketing to be used as a learning tool and to promote healthy, educational products and services. There is a tremendous opportunity to use mobile in creative ways that actually support good parenting while teaching kids how to be responsible, discerning consumers.

Here's how:

  • Implement safety measures, such as parental consent – Smart kids with cell phones can easily respond to a call-to-action on a cereal box or TV commercial, and opt-in to promotions without their parents' knowledge or consent. As such, advertisers will often be required—or at least strongly encouraged—to add legalese that may range from asking respondents to confirm they are of a certain age, to expressly prohibiting the participation of certain groups from a program or promotion. Sometimes the best approach is to add extra precautions on top of the legal requirements, such as sending a confirmation link to a parent or guardian’s e-mail address before anything is activated. Some mobile phone providers, such as Kajeet, offer computer programs that allow parents to monitor activity on the child's cell phone account. 
  • Market to both parents and kids by creating a marketing message that would be parent-approved and kid-friendly –If a brand's mobile marketing campaign offers healthy, educational products, such as an opportunity to join a book club, discounts on a local art class or coupons for healthy snacks, parents will be happy to opt-in. No matter how tech-savvy a 12-year-old might be, it's the parents who make the purchase. A brand is basically marketing to a parent via the child's cell phone. Promotions should be created with the parent in mind, but should be designed to appeal to the child.
  • Follow all legal guidelines – Ad campaigns and programs targeting children should be analyzed on a case-by-case basis to determine both the legal requirements and the potential risks associated with such programs. This is an evolving area, and many issues still sit somewhere within a spectrum of different shades of gray. The laws and regulations governing this area of business can be complex and even conflicting at times. They can range from Federal Trade Commission laws (COPPA – Children’s Online Privacy Protection Act) and various state laws, to self-regulatory principles and best practices, like those promulgated by the Direct Marketing Association, the Children’s Advertising Unit of the Better Business Bureau, and the Mobile Marketing Association. While government regulators and self-regulatory agencies alike understand that no sweepstakes, contest or program is child-proof, they do expect advertisers to do their part to protect the safety of our kids. Along with a whole host of information on-line, sound legal advice in this area is key. Get it and follow it.
  • Empower kids by giving them a voice, create a campaign that lets kids voice their opinion – In order to engage kids, create an interactive environment, such as a mobile game, a poll where they can vote for something, or interactive SMS or IVR that enables kids to participate and play. Kids learn through play, and brands will be most remembered when kids have had the opportunity to interact with the brand.

Mobile marketing doesn't have to turn kids into mindless consumers. Instead, it can open up a world of educational and developmental potential that parents can embrace rather than resist. Managing time and texting costs is a great way to teach kids how to budget their resources. Using advertised toys as an incentive for performance is an effective motivational tool. And mobile coupons that encourage kids to read books or participate in physical exercise is an idea that any parent would love.

###

Ping Mobile is a full-service mobile marketing and technology company providing a complete range of mobile marketing services, including SMS, MMS, IVR, WAP applications and Bluetooth. With an industry-leading focus on consultancy, reporting, data analysis and client services packages, Ping Mobile is the mobile marketing agency of choice for clients that have included Warner Brothers, Ford Motor Company, Days Inn, Disney's Soap Channel, Kentucky Fried Chicken, Arby's, Pizza Hut and Hawaiian Airlines.

Ping Mobile is headquartered in Englewood Cliffs, NJ with offices in Los Angeles, CA, Atlanta and Tel Aviv, Israel. For more information please visit www.PingMobile.com

@Promoted Tweets: Twitter Wades into the Ad Game

For the past few months, my colleagues and I have been giving speeches regarding the legal and practical challenges inherent in social media. One of those “practical” challenges is developing a strategy to monetize social media initiatives. While this is of importance to brands using social media services, it is certainly important to the services themselves. To highlight this point, I usually mention that Twitter, which handles approximately 50 million Tweets a day, doesn’t make money off its service, yet people like Kim Kardashian may be getting paid up to $10,000 to Tweet (which any reader of this blog will note raises concerns under the Federal Trade Commission’s Endorsement and Testimonial Guides – for analysis of those concerns, see here and here).

Now I may have to change the presentation because Twitter has announced a plan to start advertising through the use of “Promoted Tweets.” Promoted Tweets are Tweets that businesses and organizations want to highlight to a wider group of users, according to Twitter’s company blog. In fact, Twitter has already signed up companies like Best Buy, Bravo, Red Bull, Sony Pictures, Starbucks, and Virgin America to participate in Promoted Tweets.

As the program is currently described, Promoted Tweets will be rolled out in two phases. The first phase, which should launch today, will insert Promoted Tweets into Twitter search results, and will be seen by between 2 and 10 percent of Twitter users. The second phase will extend advertising practices to user-feeds both on Twitter.com and to third-party clients who access the service, including Tweetie (which was acquired by Twitter just a few days ago).

As is to be expected, the Promoted Tweets are themselves Tweets, meaning that Twitter users can “re-Tweet” the ad to share it with their followers, can make the ad a favorite, or can comment on/reply to it. Interestingly, though, Twitter has factored this ability into the metrics for Promoted Tweets, which may ultimately be used to determine how much an advertiser pays for the keyword. The key metric, at this stage, is something Twitter is calling “resonance,” which measures how Twitter users interact with a particular Promoted Tweet. If users don’t interact with a Promoted Tweet (replying to it, favoriting it, or re-Tweeting it), the Promoted Tweet will disappear. This is not the case for regular Tweets.

What does this mean for advertisers? Well, let’s say you’re a movie studio. You know that people use Twitter to search for reviews, thoughts, and criticisms of currently released and soon-to-be-released movies, often to help them decide what movie they should see tonight. You want them to see your movie, and you happen to have surprise “midnight screenings” scheduled in locations across the country. While you could use a regular Tweet to advertise those locations and generate both interest in and buzz about your movie, that Tweet would only be read by your followers. If you used Promoted Tweets, however, you could reach Twitter users who are not (currently) your followers, but who are interested in movies and are likely to engage whole groups of other similarly situated people. In short, Promoted Tweets can offer you a whole new means of reaching consumers.

Why This Matters: For users, this matters because you will soon see advertising on Twitter spaces that wasn’t there before. For advertisers, this matters because you will now be able to buy keywords to get your Tweets higher placement in search results (and ultimately, placement in user feeds, if Twitter follows its plan). This can be both good and bad – good for increasing exposure to your Tweets (as described above), but bad because your competitors will be able to do the same. Moreover, this raises interesting trademark law questions, especially regarding sales of trademarked words and phrases as Twitter keywords. Even now this is an area of law that is still evolving in the world of search engines like Google, so rest assured that the same issues will apply here.

The Show Must Go On - But First Get Consent

…another important development in the area of mobile marketing and advertising.

Last week, the U.S. District Court for the Northern District of Illinois’ Eastern Division found that a 20th Century Fox SMS campaign violated the Telephone Consumer Protection Act (the “TCPA”). While these cases provide extremely important guidance as mobile marketing continues to evolve into legitimate and effective marketing medium, equally noteworthy is the fact that the SMS campaign in question took place five years ago.

On Oct. 1, 2005, 20th Century Fox sent text messages to various consumers advertising the release of its “Robots” movie on DVD. Victor Lozano was one of many individuals who received these text messages without having signed up for, or otherwise consented to, receiving them. Over the next several months, Mr. Lozano asserted that he received additional unsolicited text message advertisements from 20th Century Fox concerning “Robots” and other properties that were being marketed. As a result, he filed a lawsuit alleging that that text-message campaign was unlawful.

As we’ve written here in the past, the TCPA generally prohibits the use of an automatic telephone dialing system (“ATDS”) to place calls to a mobile number without the prior express consent of the recipient. Moreover, this court, like others before it, found that it is not necessary to prove that the sender actually used the equipment’s ATDS capacity, only that the equipment had that capacity. Although section 227 of the TCPA places certain restrictions on the making of an unsolicited “call,” the FCC has taken the position that sending SMS is the equivalent of making a call, at least when it comes to marketing communications.

Despite 20th Century Fox’s argument to the contrary, the court found the FCC’s interpretation to be reasonable and held that the 20th Century Fox text-message campaign was subject to the TCPA. Additionally, the court rejected the defendant’s notion that the TCPA only prohibits calls that result in a charge to the recipient.

Along with the case presented above, a class action lawsuit was filed very recently in Chicago against Selling Source, a web development, hosting and Internet marketing company, for sending “unsolicited” SMS messages via an ATDS, which the plaintiffs claim is a direct violation of TCPA laws.  The defendant in the case filed a motion to have the case dismissed pursuant to Rule 12(b)(6) of the Federal Rules of Civil Procedure, which states that lawsuits with insufficient legal theories underlying their cause of action is grounds for dismissal in court. Despite Selling Source’s defense as to why SMS marketing messages should not fall under the terms of the TCPA, the FCC had already ruled that SMS was in fact covered under TCPA laws and were considered “calls” just like phone solicitations, and, as such, are subject to the same regulations set forth by the TCPA.

Why This Is Important: Consent is absolutely essential for SMS marketing and, as the recent string of cases in this area strongly support, an argument that text messages aren't subject to the TCPA is likely to fail.  In addition, marketers should be cognizant that they are being regulated by yet another governing body (the FCC), thereby adding to the complication and worry on behalf of marketers who must apply, and make sure they adhere, to strict opt-in and deliverability standards, while being subject to lawsuits such as the one described above, where clear-cut laws under the TCPA are still not fully in place.  

Hollywood - Wake Up!

If you’ve entered into a celebrity endorsement agreement lately, you’re not alone in being amazed that, while we’re all feeling the brunt of a recession (even though prognosticators tell us it’s over), celebrities (or more often their agents), seem to be getting greedier than ever.

It’s bad enough that the typical annual fee for a few days’ work is now almost always in the seven figures, but isn’t it a bit much when they also want things like this:

  • Travel. First-class airfare not just for themselves (as required under SAG and AFTRA), but also for their entire entourage? What? They can’t travel alone like the rest of us working stiffs? For what they’re being paid, they could bring just about anyone they’d like. Just think of the frequent flyer miles they’d get! Worse, of late, the “stars” are demanding private jets – as in about $75,000 per trip! Really now, isn’t that a bit much? The usual reason they demand to fly private jets is personal security. I bet even the TSA would argue with an agent as to whether that’s justified. Or maybe it’s really because they don’t want to associate with those fans who contribute to their fame and fortune. Or, it’s the paparazzi. But if all of that is a problem, I’m sure the airlines can find a way to get them to the plane through some secret entrance that only they know about. Get real and join the rest of us (we’ll be the ones in the back of the plane).
  • Work Days. Increasingly, days of service are limited to no more than 10 hours, sometimes even eight. And less for photo shoots or personal appearances. Gee, don’t you feel bad for someone being paid seven figures who might have to work overtime? And, yes, I’m willing to concede that much of what an advertiser pays is for the fame associated with the celebrity, which certainly eats into the day rate. But come on. Don’t we all wish we could go home after 10 hours?
  • Behave! Judging by the behavior clauses agents are demanding, one can’t help but think that agents for celebrities simply don’t trust their clients. If you can call them behavior clauses at all. When the standard is “convicted” of a felony, you might as well ignore the clause. The contract will long be over by the time the jury decides what to do. And please, agents, stop telling us how wonderful your client is. I suspect they said that for just about every celebrity who fell from grace with prostitutes, alcohol, drugs, bigotry, or domestic violence. Shouldn’t agents ask their clients to behave just like the rest of us do? Imagine if any of us embarrassed our employers in public like some celebrities do. Guess what happens then?
  • Approval. Just how far can approval rights go before the celebrities might as well write the ads? Maybe I can understand approval rights over executions that directly reflect negatively on the celebrity themselves, but approval of overall copy is ridiculous. Perhaps it’s best for advertisers to send a portfolio of what they’ve done in the past and ask the celebrity not to waste their time unless they don’t mind how the advertiser historically sells its products. And best of all are the celebrities who won’t let anyone else appear in an advertisement with them. Imagine telling a movie producer they want to be the only actor in a movie. Stop already.
  • Prohibited Media. Increasingly, the list of media an advertiser can’t use is longer than the media permitted. I can remember when life-sized cutouts and some outdoor was all that was prohibited in most contracts. Now, it’s anything that wasn’t invented 10 years ago, including mobile, social media, and all the new media platforms where advertisers are migrating more and more media dollars. Does that make sense? Worse, an increasing number of celebs want to approve media schedules! Since when did a celebrity earn that right? I think it’s pretty safe to say that the advertiser knows best where to place ads so that, God forbid, they lead to sales.
  • Exposure. Hello? What do you think advertising is about? Hoping that someone might see the ad in some obscure magazine and then maybe buy the product? Let’s get real here. Celebrities are hired by advertisers for one reason – to increase sales. Surprise! And that means one thing – exposure, and as much of it as the advertiser can afford. But then again, I guess the exposure problem makes sense when you look at all the celebrities whose careers have been ruined because they appeared in advertising. Oh, wait. I can’t seem to find that list. But how about the one I did find – the one listing all the actors who would be unemployed memories but for the advertising they’re asked to do? Now that’s an interesting list agents and their clients ought to appreciate a lot more than they do.

The insanity goes on and on and the greed seems unending. Yep. Hollywood needs a wake-up call. Or do they? Maybe it’s not Hollywood that needs to wake up. After all, they’re getting away with it. Maybe, just maybe, it’s the advertising community – the advertisers, the advertising agencies and the celebrity brokers – that needs the wake-up call. Because as long as they keep saying “yes” to whatever a star wants, the less and less they’ll get and the more they’ll pay for it.

PleaseRobMe.com - Highlighting the Perils of Location-Aware Social Networking

FourSquare, Loopt, Twitter, and even Google Buzz are testing the intersection between social networking online and real world, location-dependent activities. For example, you can use Loopt to see which of your friends are nearby, or you can earn points and badges on FourSquare by visiting locations around you. Even some companies are starting to specialize in helping advertisers prepare location-aware advertisements, which has created some (humorous) responses by the public

But location-aware social networking has a dark side as well. Podcaster Israel Hyman was robbed after he posted a tweet on his Twitter feed saying he had arrived safely in Kansas City. The problem was that he did not live in Kansas City. 

So it may not come as a surprise that a new site is trying to raise awareness of this problem. The site – available at PleaseRobMe.com – aggregates postings from various social media sites that involve the poster being away from home. The result is a laundry list of people who are not in their homes, and where those homes are located.

According to the sites’ operators:

The danger is publicly telling people where you are. This is because it leaves one place you’re definitely not… home. So here we are; on one end we’re leaving lights on when we’re going on a holiday, and on the other we’re telling everybody on the Internet we’re not home. It gets even worse if you have "friends" who want to colonize your house. That means they have to enter your address, to tell everyone where they are. Your address.. on the Internet.. Now you know what to do when people reach for their phone as soon as they enter your home. That’s right, slap them across the face.

As an attorney, my mind immediately jumps to what level of liability PleaseRobMe.com may face for its work. After all, it could be assisting would-be robbers with their nefarious activities, which can raise aider/ abettor liability.

Professor Rebecca Tushnet raised the interesting question of whether the Communications Decency Act (47 U.S.C. § 230) would insulate PleaseRobMe.com from liability. As discussed on this blog in the past, the CDA (as 47 U.S.C. § 230 is commonly called) immunizes interactive computer service providers from liability arising out of the speech of another. The immunity also extends to reposting speech by another (see, e.g., Barrett v. Rosenthal). 

However, reposting immunity can be lost under two exceptions. First, under the Roommates.com decision, CDA immunity can be lost if the interactive computer service provider contributed to the speech in a material way. Second, CDA immunity can be lost if the information that was reposted was illegal (see, FTC v. AccuSearch). Here, it would be hard to argue that the information being reposted by PleaseRobMe.com is illegal. But the Roommates.com material contribution exception is less clear. Does data aggregation materially contribute to the individual data points that make up the aggregate? In other words, is a fact (e.g., Drew is in the office) changed in some way if it is presented within a list of other people who are (or are not) in certain places? If so, then CDA immunity may be lost.

Certainly, this question is difficult to answer, and I anticipate that if a case is brought against PleaseRobMe.com, it will turn upon the facts at hand. One can only hope that if a case is brought against PleaseRobMe.com, it will not be a situation where bad facts make bad law.

There is an 'I' in Behavioral Advertising

Coming soon to many websites near you (possibly…), you may find a slew of little blue “I” icons populating the Internet. This icon represents the latest collaboration between the Federal Trade Commission, Congress and the advertising industry to create a standardized icon, known as the “Power I,” intended to notify consumers of the online behavioral advertising practices and policies that are followed by specific websites and advertisers. Online behavioral advertising is essentially the practice carried out by some advertisers to collect and use consumers’ surfing history, demographic profiles and other personal data to deliver ads tailored to their unique and individual interests. More formally, online behavior advertising is “the collection of data from a particular computer or device regarding Web viewing behaviors over time and across non-Affiliate Web sites for the purpose of using such data to predict user preferences or interests to deliver advertising to that computer or device based on the preferences or interests inferred from such Web viewing behaviors.”

The “I” is intended to essentially function as both a trusted standard in the area of behavior advertising that consumers will immediately identify, and also as a link that, when clicked on, will take a user to a separate web page detailing why particular ads are being shown to him or her. Although websites or ads are not legally required to post the “I,” the leading trade associations behind this initiative are clearly hoping that the advertising industry will adopt this new measure, and thereby avoid the need for further government action and regulation. A detailed description / PR campaign of the “Power I” initiative has already been launched and can be accessed here, and a second PR campaign is underway.

While it’s far too early to gauge the effects of the Power I, its rate of adoption among industry players, and its success in staving off governmental action, this program is certainly an important step in the right direction, namely, a step toward further transparency and consumer education. This author wants to know if we’re likely to see a “Power C” for user consent and/or a “Power R” for data retention practices.

Arms' War in Italy: Aggressive Marketers Versus Privacy Watchdog

This post was written by Avv. Felix Hofer, and first appeared in Volume V of the Gala Gazette.

1. Implementing both, EU Directive 2002/58/EC of July 12th, 2002 (Directive on privacy and electronic communications) as well as Directive 2000/31/EC of June 8th, 2000 (Directive on electronic commerce) the Italian legislator decided that unsolicited commercial communication must always to adopt a strictly “opt-in” approach. The choice clearly didn’t drive marketers into a state of happiness: they felt that their business was unnecessarily harassed by complex and costly burdens. Therefore they decided initially not to care too much about the requirements set by the new regulations and to continue in their proven aggressive marketing techniques.

In doing so they nevertheless had underestimated a couple of factors: on one hand, consumers’ reaction (who became more and more annoyed by SPAM and behavioural targeting and were no longer tolerant of disturbing intrusions into their sphere of personal intimacy), on the other hand, the role of a Special Authority (the Privacy or Information Commissioner - DPA) in charge – in all countries members to the EU - of supervising proper compliance with the key principles of protection of personal data (and quickly focusing on the purpose of achieving a correct balance between consumers’ privacy and electronic marketing.
 

Click here to read the full article as published in Volume V of the Gala Gazette.

Déjà Google

Give Google credit that when it announced its acquisition of AdMob, a leading provider of mobile advertising services and technology, in November 2009, it proactively addressed the likelihood of a Federal Trade Commission (FTC) investigation into the transaction. Google even went as far as posting a web page that the media, regulators and other interested parties alike could access that explained why it believed the deal did not pose any “competitive” (note: antitrust) concerns.  Whether it was a self-fulfilling prophesy or just an inevitable step whenever Google makes an acquisition in the digital advertising space, Google last week announced it received a second request for information from the FTC on the AdMob acquisition. This, however, is familiar territory for Google, which has been the target of government scrutiny over previous deals. The FTC held an eight-month investigation into Google's plan to buy DoubleClick Inc. in 2007 before approving that transaction, and last year Google walked away from a search deal with Yahoo after the U.S. Justice Department indicated that it would consider blocking the agreement and strategic alliance.

What Google may not have expected is the data privacy and consumer protection industry group backlash that has taken up the not-yet-completed transaction as a struggle to protect consumer data and the mobile advertising market. At least two prominent consumer groups reportedly approached the FTC, asking it to block the acquisition, arguing that a Google/AdMob combination would put “significant amounts of data for tracking, profiling and targeting” of U.S. mobile consumers into the hands of a single advertising network. Google and AdMob combined will form the largest mobile-advertising company, with 30 to 40 percent of the market, according to Karsten Weide, an analyst with researcher IDC in San Mateo, California. These groups want the FTC to consider whether Google's access to AdMob's technology will give it an unfair advantage in selling mobile advertising.

Understandably, Google has asserted that the economic/market impact of such an acquisition would be almost impossible to measure against the dozens of other mobile ad networks that compete with AdMob on a daily basis. Moreover, a spokesperson for Google has suggested the deal will provide users with more free mobile applications, in some cases as an alternative to pay-to-download apps, since it will allow developers to subsidize their products through better and more targeted mobile advertising.

One interesting issue that has arisen from this and other similar transactions over the past couple of years is whether and how consumer privacy fits into an FTC antitrust analysis. It is well documented that the FTC primarily rests its antitrust analysis on two categories: (i) agreements that are per se illegal, and (ii) agreements that are analyzed under the Rule of Reason. Types of agreements that have been held per se illegal include agreements among competitors to fix prices or output, rig bids, or share or divide markets by allocating customers, suppliers, territories, or lines of commerce. On the other hand, agreements not challenged as per se illegal are analyzed under the Rule of Reason to determine their overall competitive effect. A Rule of Reason analysis entails a flexible inquiry and varies in focus and detail, depending on the nature of the agreement and market circumstances. While this analysis still begins with a review of the primary agreement (e.g., merger, joint venture, license, etc.) driving the FTC’s analysis, it will then extend to other external factors.

Largely until 2007 and the Google/DoubleClick transaction, the issues and types of analysis described above were primarily centered on consolidations and combinations of goods and services, and not privacy or consumer information. During the FTC’s review of Google’s acquisition of DoubleClick, however, all five FTC commissioners who reviewed that transaction agreed that data privacy can constitute a form of non-price competition under a Rule of Reason analysis and, where/when appropriate, should be considered as one of many pieces in their study and review of a prospective transaction. In fact, the FTC, in its decision approving the Google/DoubleClick transaction, provided, “We investigated the possibility that this transaction could adversely affect non-price attributes of competition, such as consumer privacy.” At the core of the FTC’s review was whether, given the nature and economics of online and digital advertising, the concentration of user information that results from a Google/DoubleClick combination meant that no other company would be able to buy, target and optimize ads as profitably, thereby substantially reducing the ability of other ad networks to compete.

On what basis, then, is consumer privacy evaluated? Proponents have successfully argued that privacy harms can reduce consumer welfare, which is a principal goal of modern antitrust analysis. In addition, these same groups have argued that privacy harms can lead to a reduction in the quality of a good or service, which is a standard category of harm that results from excessive market power. On the other hand, those who oppose the incorporation of a privacy review in any antitrust analysis generally rest their argument on two points: (i) they disagree that privacy is a competition-related issue and point to precedents in which non-competition issues (like pollution) have not been traditionally factored into an antitrust analysis, and (ii) these transactions have proved themselves to create market efficiencies and improved offering/technology that ultimately benefit consumers with a more personalized online experience. This latter opinion may best be summarized in a Yahoo statement from 2008: “The advertising model has made Internet content and services available to millions of people in the United States and around the world—for free. The business model of relying on advertising revenue to fund websites has meant that vast amounts of information on the Internet has been fully accessible to people of all ages and income levels.”

Why this Matters: 

Those who ignore history are doomed to repeat it. Our economy today is flush with companies that have been created to essentially trade in almost every aspect of behavioral advertising and consumer data. In fact, one might argue that consumer data has become a currency of sorts in the digital advertising and media industries. As consumer privacy becomes, on the one hand, increasingly protected by both legislation and self-regulatory initiatives (leaving aside the even more complex discussion of the implications of cross-border transactions and acquisitions where the same piece of consumer data may be subject to varying laws), and also a valuable commodity that is highly sought after, companies should be more aware of the legal implications associated therewith in all spheres of their business – including the arena of mergers and acquisitions. Whether one agrees that consumer privacy should be factored into an FTC antitrust analysis or not, it seems unlikely that the FTC will shift from the position it seems to have taken (as evidenced by the Google/AdMob transaction) over the past couple years, and therefore, companies that are contemplating mergers or acquisitions in the digital media and advertising arenas should at least consider the implications that consumer privacy may have on their deals.

Chilly Reception at the White House

On January 6, 2010, The Weatherproof Garment Company (a division of David Peyser Sportwear) put up a billboard (actually two, a diptych) in New York's Times Square. The advertiser used an Associated Press (AP) licensed photo of President Barack Obama during his visit to China's Great Wall back in autumn wearing a Weatherproof jacket. Legal pundits have long discussed and opined whether the First Amendment trumps the commercial product endorsement (commercial free speech being more limited than free speech per se). One thing is VERY clear--the AP's contract required that "the necessary clearance" be obtained prior to the Weatherproof Garment Company's use of the image. Weatherproof president Freddie Stollmack blandly told the media he had not bothered to obtain the clearance. The White House legal team has already been in contact with both AP and Weatherproof's parent company.

…and what about the Wall? It will be interesting to see if the Chinese Consulate complains about the advertiser's unauthorized use of that country's GI--geographical indication--namely the image of The Great Wall of China. For those who may not be aware, this is a growing and interesting area of international IP law, which extends protection to countries over the commercial use of their cultural icons.

Bottom line, agencies and advertisers alike need to consider which rights (image, voice, video, etc.) need clearance--whether it’s the Chief of Staff in a wind slicker or a protective barrier built in the 7th Century B.C.

Advertising and Online Music: An Overview

This post was written by Laura Hicks.

This article was previously published in Media & Marketing Online.

It is no secret that the consumer habits for accessing and consuming music are changing incredibly quickly. In December 2009, radio audience measurement body Rajar revealed that 4.5 million people in the UK regularly use personalised online radio services, an increase of 1.6 million from October 2008. These figures reflect the explosive growth in online music consumption over the past year and highlight the potential gains to be made by advertisers who target the ad-supported music services sector. In this article, we will look at some of the major online music services and then outline key developments and opportunities to be aware of when considering this new market proposition.

The most successful online music service providers (both in terms of subscriber numbers and press coverage) rely at least partly on advertising to help cover the significant operational cost of obtaining the licences necessary to make premium content available to the public. Last.fm is the largest, with over 30 million users. The service, part ad-funded and part subscription funded, differentiates itself with its “scrobbling” system, which recommends songs to users based on their musical taste. Users can also engage with the Last.fm community through the site’s social networking features or create custom radio stations and playlists from the Last.fm music library. Spotify’s service has turned column inches into subscriber numbers, boasting an ad-supported streaming service with over 6 million users, around half of whom are in the UK. It comprises both Spotify Free, with commercial breaks, and Spotify Premium, which is ad-free. And We7, with over 2.5 million users and 4 million tracks available for streaming in the UK is a predominantly ad-based service. Each time a user plays a track the site has four opportunities to show an advertisement targeted at the user.

Until these newer services offered a legitimate alternative to illegal peer to peer file sharing networks, advertisers and brands were understandably cautious about being associated with online music sites. So, how should you make the most of the opportunities now available in the legal online music ecosystem?

The commercial value is obvious; the proliferation of personalised music services allows more effective and targeted advertising. Let’s take an example: If an advertiser wishes to sell trainers endorsed by, say, Jay-Z, they will wish to target fans of Jay-Z (and other similar artists). Personalised services provide a demographic identification service which is invaluable. If a sportswear brand wants to target fans of hip hop or other urban music, they can now do so, and better still, they can engage with them in ways not previously possible with traditional advertising.

Behavioural targeting uses information collected about an individual's online behaviour, such as the pages they have visited or the searches they have made, to select which advertisements to display to that individual. This helps advertisers deliver online advertisements to the users who are most likely to be influenced by them, thereby making campaigns more effective. Because of the individual nature of the information used to identify users, the law and regulations dealing with this kind of advertising are subject to constant review. For example, under European e-privacy law, it will soon be a requirement that a user’s consent is actively obtained before cookies are employed to identify user preferences.

Looking forward, the partnership between artists and brands will continue to strengthen and develop, with artists such as Mariah Carey already breaking new ground. Those who bought her most recent album in certain markets were given a copy of an Elle magazine special edition dedicated to the singer. This collaboration demonstrates the shift from traditional advertising where a celebrity is used to promote a brand; here, it was Elle that effectively promoted the singer.

As artists and brands become more aligned, businesses dedicated to helping brands connect with their consumers through music are prospering. Organisations like VerveLife, a digital music marketing organisation, have established new promotion and distribution channels for thousands of content publishers, such as artists, movie producers, television and game distributors. Companies like Starbucks, Toyota and Burger King have recently sought to reach a particular demographic by focusing on the music that potential consumers listen to.

Along with these emerging models, new legal issues have inevitably arisen. Many of these typically emanate from the existing contractual relationship between artist and recording label. Record labels are increasingly trying to capture the ancillary revenue streams of artists by negotiating 360 record deals which may in turn affect the ability of an artist to engage with a brand. It is also important to be aware of who owns what copyright in music, and what rights need to be cleared.

As the scope and popularity of online entertainment services grows and the level of user-interactivity develops, the online music sphere will continue to provide numerous opportunities for brands and advertisers to connect with music fans in an aspirational way. The new breed of legal online music services offer a dynamic platform for advertisers and brands to reach a targeted and valuable audience.

Doug Wood's Legal Predictions for 2010 -- Prophet or Just Really Good Attorney?

December always brings traffic, strange weather patterns, spirit and joy and Doug Wood's predictions for the 10 most important legal developments in the advertising industry in the year to come (in this case, 2010), as published by AdAge. This year is no different and it's our pleasure to present you with Doug's predictions.

If we were keeping score (and we secretly are), Doug went 10 for 10 in 2009.

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Status of Legislative, Regulatory and Legal Issues Affecting Advertising - A Report from the ANA

This post was written by Dan Jaffe.

Adlaw by Request is pleased to present you with the Association of National Advertisers' recently released Study, entitled "Status of Legislative, Regulatory and Legal Issues Affecting Advertising". This is an important read that covers a very broad range of contemporary issues affecting almost every sector of industry.

If you have any questions about this study, please contact Dan Jaffe / Keith Scarborough in ANA’s Washington, D.C. office at (202) 296-1883, or Doug Wood / Adam Snukal in New York.

Social Media and the Law

Reed Smith just released its White Paper on legal issues surrounding social media. You can download "Network Interference: A Legal Guide to the Commercial Risks and Rewards of the Social Media Phenomenon", a 69-page, 10-chapter White Paper positioned to be the definitive source for information about legal issues in social media. The White Paper covers a myriad of practice areas, including Advertising & Marketing, Commercial Litigation, Data Privacy and Security, Employment Practices, Government Contracts & Investigations, Litigation, Evidence & Privilege, Product Liability, Securities, and Trademarks. We will keep building the White Paper to ensure that it remains the definitive source addressing social media issues and solutions.

Congressman Kucinich to Introduce Ad Tax Bill

To:              ANA Washington Reps and Legal Affairs Reps

From:         Dan Jaffe

Subject:    Congressman Kucinich to Introduce Ad Tax Bill

Date:          October 29, 2009

 

We have learned that Ohio Congressman Dennis Kucinich plans soon to introduce legislation to eliminate the tax deduction for certain food advertising directed to children.

This comes on top of the legislation introduced on October 8th by Senators Al Franken (D-MN), Sherrod Brown (D-OH) and Sheldon Whitehouse (D-RI) to disallow the deduction for DTC prescription drug advertising and promotion expenses.  They intend to try to move that bill as part of the Senate’s consideration of health care reform.

The tax deduction for advertising costs is the number one bottom line issue for the entire marketing community.  In addition to product-specific attacks on food and pharmaceutical advertising, we face a serious threat of an across-the-board attack on the tax deductibility of all advertising expenditures as the Congress looks for revenue to fund various programs.

We need your help to protect the deductibility of all marketing costs.  It would be very helpful if you would contact the members of Congress where you have employees or operations to express your opposition to any restriction on the deduction for advertising costs for any product or service.  If we don’t oppose attacks on product-specific categories, we will face increasing pressures across the board.  As Benjamin Franklin said, “we must all hang together or most assuredly we will all hang separately.”

ANA is working with all other marketing and media associations to let Congress know that we stand united in opposition to any attack on ad deductibility, on an across the board or product specific basis.  It is critical that members also hear directly from the companies that provide jobs in their states and districts.

We will provide more information on the Kucinich legislation on food advertising deductibility as well as Senator Franken’s bill as it becomes available.

If you have any questions about this matter, please contact Dan Jaffe (djaffe@ana.net) or Keith Scarborough (kscarborough@ana.net) in ANA’s Washington, D.C. office at (202) 296-1883.  Please let us know of any feedback you get from these contacts.

 

Dan Jaffe
EVP, Government Relations
Association of National Advertisers
202-296-2359 office
646-369-4886 cell

Job Opening - Joint Policy Committee for Broadcast Talent Relations - JPC Project Manager

The Joint Policy Committee on Broadcast Talent Union Relations (JPC) is the multi-employer bargaining unit that represents the advertising industry in negotiations with the Screen Actors Guild and the American Federation of Television and Radio Artists in connection with the union agreements covering actors who perform in commercials for traditional and non-traditional media.. Established in 1962 by the Association of National Advertisers and the American Association of Advertising Agencies, the JPC is looking for one or two individuals who can join the JPC team to work with a consultant company hired jointly by the JPC and SAG and AFTRA. The consultant will be developing and running a pilot project testing a new way to pay actors in television commercials that is based upon a payment per GRP (in network, national cable, and syndication) (the "Project"). The JPC will be appointing one full time employee to work with the consultant and be the "eyes and ears" of the JPC while the Project software and hardware are developed, during operation of the actual Pilot Test (April 1, 2010 through March 31, 2011), and in post pilot test evaluation. While the ideal candidate would be full time and have experience in both areas described below, the JPC may hire two individuals part time to cover the experience required. The project is expected to end at some time between August and October 2011. The person(s) selected would most likely be based in New York City but the JPC is open to discussions in that regard for qualified individuals. Some travel will be required.

The candidate(s) needs the following experience and skills:

  1. Media Buying: At least five years experience as a media buyer. Experience requires a thorough knowledge of up front and scatter buying, in network, national cable, and syndication. The person chosen must also have a thorough knowledge of how to apply Neilson ratings (C-3) to media buys and how such media buys are reconciled in order to be certain the GRP's promised are delivered, including credits and make-goods.
  2. Talent Payments: A thorough knowledge of the SAG and AFTRA Television Commercials Agreements with a minimum five years experience in paying actors under those agreements including experience in working with databases used in such payment process, handling audits by the unions, reconciling claims and familiarity with internal agency processes between media buying, talent payment and broadcast traffic departments.

The individual(s) hired for each role will be expected to work closely with the consultant and report back to the JPC on a weekly basis with respect to developments in the Project. The individual(s) will be employed directly by the consultant. The candidate will be expected to work from both their residence and the consultant’s offices.

Salaries for the positions will be commensurate with the individual's experience and the full or part time status.

Please send your resume to Marilyn Colaninno at Reed Smith LLP, 599 Lexington Avenue, New York, NY 10022. 

Ten Data Security Questions Faced by Every Company

This post was written by Paul Bond

When emergencies hit, Reed Smith's clients routinely call upon the Firm's Privacy, Security, and Management Group. We've dealt with everything from lost laptops to international hacking, database thefts by employees to pharmacy dumpster diving. On the litigation side, we have defended more than sixty (60) consumer class actions arising from privacy incidents, along with significant government relations and insurance recovery work. We are assisting a wide variety of clients with emerging challenges to what personal information they capture and utilize, both in connection with marketing as well as for day-to-day business operations.

There is no perfect privacy compliance program. However, in an article recently published by The Privacy & Data Security Law Journal, Paul Bond has presented a series of "Ten Data Security Questions Faced by Every Company." A comprehensive approach to privacy compliance will address each of these questions, and reduce the incidence and likely severity of privacy events going forward.

If you have questions about this article, feel free to contact Paul directly, the Group's head Mark Melodia, or the Reed Smith attorney with whom you regularly work.

Copyright Law Primer Desktop Companion

It's our distinct pleasure to provide you with a Primer on Copyright Law, prepared by John Hines, Jr., a partner in our Chicago office. The primer was developed by John for a Practicing Law Institute (PLI) event this coming November, at which he's speaking on the topic of Copyright Licensing. The primer is both comprehensive and user-friendly, and should be a desk companion for anyone who regularly deals with copyright-related issues.

If you have questions about the Primer, U.S. copyright laws, or want to know more about the PLI event mentioned above, feel free to contact John directly or the Reed Smith attorney with whom you regularly work.

Allergan Complaint to allow certain off-label drug promotion

In what could be a watershed case between a pharmaceutical company and the FDA, Allergan has filed suit against the FDA in the U.S. District Court for the District of Columbia, seeking a ruling from the court that would allow Allergan to share relevant information about the safe use of BOTOX with the medical community for non-FDA approved uses (i.e., off-label uses). Under current law, the FDA restricts its approvals on pharmaceuticals for very specific uses and treatments. Although physicians have quite a bit of maneuverability and flexibility to prescribe drugs for off-label uses, both the FDA and the Justice Department have taken the hard-line position that federal law prohibits pharmaceutical companies from proactively providing information (including advertising) to the medical community regarding off-label uses, even when such information is accurate, complete and beneficial. For the reasons mentioned in the article below, this is particularly problematic for Allergan.

This is a case we'll be following closely on Adlaw by Request, and we'll make every effort to keep you updated on all important developments.The press release is available on Allergen's website.

Read the full complaint (PDF).

Advertising Fake Drugs May Result in Criminal Liabilities in China

This post was written by Michael Dardzinski.

The Supreme People’s Court and Supreme People’s Procuratorate on May 27, 2009 jointly issued “Interpretations on Several Issues Regarding the Application of Law on Criminal Cases Concerning the Production and/or Sale of Fake and Substandard Drugs” (“Interpretations”) to address the serious crimes of manufacturing and selling counterfeit and/or substandard pharmaceutical products in China. Pursuant to Article 5 of the Interpretations, individuals or companies are considered liable as accomplices for the crimes of creating, manufacturing or selling fake and/or substandard drugs if they know or should have known that the drugs are fake and/or substandard.

There has been extensive media coverage of complaints from the general public against problematic products endorsed by celebrities. A high profile case in 2008 involved endorsements by several movie stars of milk products tainted with melamine. The Chinese government imposed severe penalties on the milk manufacturer, including the imprisonment of its executives which led, in part, to the company’s bankruptcy. However, celebrities that endorsed these milk products were not subject to penalties, due to the lack of any clear legal foundation for litigation. The Interpretations require celebrities and other potential endorsers of medical products to exercise more care when choosing whether to support a particular product.

Christoff v. Nestlé USA, Inc. - A Lesson in California's Single-Publication Rule

This post was written by Rachel Rubin and Adam Snukal.

Is there an advertiser in California (or perhaps anywhere) who has an idea of what California’s single-publication rule even provides?

Before answering that question, let’s define the rule itself.

The single-publication rule generally provides that publishers and advertisers alike that use a person’s image, either in an inappropriate and tortious manner or without authorization, with broadly circulated products that are visible to most people, can generally only be slapped with a single tort claim no matter how many times the offending image was reprinted. The rule carries a two-year statute of limitations, commencing from the first publication, unless a person whose image was used had no “meaningful ability” to be aware of that publication.

So that’s the rule. And at least one company – Nestlé USA – is now very aware of it.

In 2002, Russell Christoff, a former model, unexpectedly came face to face with his own picture on a container of Taster’s Choice coffee when a woman standing in line with him at a Home Depot store told him he looked just like the guy on her coffee jar. Several years earlier, Christoff had posed for the photograph for Nestlé Canada. He was paid $250 and given a contract guaranteeing him $2000 plus an agency commission if Nestlé Canada used the photo. Christoff never heard another word. Allegedly unbeknownst to Christoff, Nestlé Canada used his image on the product. And between 1997 and 2003, Nestlé USA placed his image on millions of Taster’s Choice labels cross the United States and abroad. Within a year of his fateful discovery in the checkout line (and six years after Nestlé USA began using his image), Christoff brought suit for appropriation of his likeness under California’s right of publicity law, where use of a person’s photo for advertising is prohibited absent his or her written consent.

In 2005, the California trial court held in favor of Christoff and the jury awarded him $15.6 million on the basis that Nestlé used Christoff’s image without permission or the requisite rights to do so. On appeal in 2007, however, the Court of Appeals reversed the $15.6 judgment, holding that the “single-publication rule” applied to a right of publicity claim such as that asserted by Christoff. Since Christoff had not filed his lawsuit within two years of Nestlé’s first “publication” of the label in question, his cause of action was barred by the statute of limitations. According to the Court of Appeals: “unless a reasonable person in Christoff's position had no meaningful ability to discover the publication, Christoff must have filed a lawsuit within two years of when Nestlé first published his image or republished his image.” Because the trial court refused to apply the single-publication rule, and permitted Christoff to proceed on his claims even though he did not file suit until approximately five years after Nestlé's first use of his image, the Court of Appeals held that the entire judgment had to be reversed for a new trial, and narrowed the scope of any new trial to just “republications” of Christoff's image by Nestlé, if any, that occurred within the limitations period.

Christoff then appealed to California’s highest court. On Aug. 17, 2009, the California Supreme Court agreed, in general, that the single-publication rule applies to causes of action for unauthorized commercial exploitations / misappropriations of a likeness. The court, however, disagreed that Christoff’s claim was barred by the two-year statute of limitations. According to the court, “The Court of Appeal’s ruling presupposes that Nestlé’s various uses of Christoff’s likeness, including its production of the product label for a five-year period, necessarily constituted a ‘single publication’ within the meaning of the single-publication rule. While Christoff’s counsel argued that the single-publication rule does not apply to Nestlé’s printing of its product label because it is not ‘a single publication’ (i.e., a one-time occurrence) such as a newspaper, book, magazine, or television broadcast, Nestlé asserted before the court that the single publication rule was intended all along to apply to multiple printings of the same publication.”

The California Supreme Court has remanded the case back to the lower court to decide whether producing the labels was a single substantiated publication or not, citing that the parties never had the opportunity to present their positions on this issue. If on remand it is established that all or some portion of the production of the label constituted a single integrated publication, then the lower court was instructed to further consider whether the statute of limitation began anew because the label was “republished” within the meaning of the single-publication rule.

The key element of the California’s Supreme Court’s ruling in this case centers around what constitutes a “single integrated publication,” as this is the primary determinative factor in applying the single-publication rule. “While it is clear that the publishing of a magazine or a newspaper is a well-defined publishing event, there is limited authority or case law on the characterization of a label or dissemination of a national advertising campaign.” The court noted that Christoff’s likeness not only appeared on coffee jars, but also on coupons, transit ads, Internet banners, newspapers and magazines. All of these various examples raise the question of whether each such use should be considered a “single integrated publication” or whether, collectively, they constitute a “single integrated publication.” 

Why This Matters

Though book and magazine publishers are guaranteed some repose from defamation, libel or misappropriation suits after the first publication of their product, advertisers do not yet have this protection. Because the court declined to define “single publication” as applying to advertising materials and campaigns, and because there is, according to the court, little guidance as to whether a manufacturer that produces a product label for a period of years is entitled to the same limited liability (especially while that product label is still being produced), it remains a factual question as to whether the unauthorized use of an image on a product is a single, overt act, or a continuing wrong. The court indicates that this decision will turn on “the manner in which the labels were produced and distributed, including when production of the labels began and ceased.”

Secrecy and Blogging - When the Two Don't Mix

Has blogging made critics out of us all? Maybe so, but we still have to watch what we say as illustrated in a recent New York case, Cohen v. Google/Blogger.com. Fashion model Liskula Cohen filed suit demanding that Google disclose the name of an anonymous blogger (who we now know was Rosemary Port) who created and operated the blog now infamously known as “Skanks in NYC.” Cohen alleged that Port posted sexually suggestive pictures featuring her, together with derogatory comments about her — labeling her as, among other things, “skank,” “ho” and “whoring.” Google refused to reveal the blogger’s IP address, citing its policies on protecting the privacy of bloggers. 

In New York, the elements for a cause of action for defamation “are a false statement, published without privilege or authorization to a third-party, constituting fault as judged by, at a minimum, a negligence standard, and, it must either cause special harm or constitute defamation per se.”   Cohen petitioned the court that because Port posted, essentially, “per se” defamatory content about her, the blogger’s identity must be disclosed to enable her to pursue her viable claim for defamation. Port filed papers on an anonymous basis in response to the petition, claiming that the statements were “non-actionable opinion and/or hyperbole,” and further argued that even if the words were capable of defamatory meaning, “the context here negates any impression that a verifiable factual assertion was intended” since blogs “have evolved as the modern day soapbox for one’s personal opinions,” by “providing an excessively popular medium not only for conveying ideas, but also for mere venting purposes, affording the less outspoken, a protected forum for voicing gripes, leveling invective, and ranting about anything at all.” While this pleading is certainly an accurate description of how blogs are frequently used by bloggers, the court was not persuaded that Port’s identity should be protected from disclosure because her statements were “reasonably susceptible of a defamatory connotation and are actionable.” The court held that Cohen was entitled to an order directing Google to disclose information as to the identity of the blogger. 

It turns out that Port is an acquaintance of Cohen who frequently attended the same social functions as she did. With Port's identity discovered, it has been reported that Cohen will file a defamation suit against her. In turn, Port has indicated that she will sue Google for $15 million for failure to protect her privacy, claiming that Google “breached its fiduciary duty to protect her expectation of anonymity.” While the merits of Cohen’s claim against Port and Port’s claim against Google are yet to be determined, the lesson for every blogger is that he or she may not hide behind a mask of anonymity with respect to blogs that may cross legal lines and create causes of action, such as defamation. 

Companies also need to be vigilant in connection with the development of policies around blogging by employees or agents. Imagine the scenario where an employee of a consumer products manufacturer posts malicious statements on a consumer opinion blog regarding a competing product. The rival company petitions for the identity of the blogger, and ultimately discovers that the blogger is an employee of a competitor. In this situation, not only the individual, but potentially the company as well, may be subject to a claim by the rival company for unfair competition, or for certain other Lanham Act or Communications Decency Act claims.

Tread carefully with your blogging, or you might get a flogging. (Sorry, we couldn’t resist).

Will Nielsen Fall Prey to its Own Ratings?

For decades, advertisers, agencies and the media have hung onto every Neilson rating to tell them who was watching television, what they were watching, and for how long. 

Others have tried to capture a piece of this ratings market with different measuring tools, technologies, or methodologies, but almost all of them have fallen by the wayside. But in the latest news, Neilson’s monopoly is being challenged once again; this time by a consortium consisting of several large media, marketing and advertising companies that have joined forces to develop an alternate source of audience measurement.

What is driving this initiative? According to news reports, it’s primarily a belief among the consortium participants that more detailed, precise, and reliable data and measurements are possible, particularly as more consumers turn to the Internet and mobile to watch TV. The fact that new technologies such as set-top boxes and digital video recorders enable data to be compiled more readily seems to be fueling the desire of the consortium members to take another crack at creating a competitor to Nielsen.

Interestingly, each category of participant within the consortium comes to this initiative with its own agenda and objective. In the case of media companies, TV networks for many years have frequently disputed the accuracy of Nielsen data in traditionally difficult areas of viewership measurement. Advertisers, similarly, have questioned Nielsen’s figures, though primarily in connection with determining the real, monetized value for all the money they spend to buy commercials on TV (estimated at $70 billion in 2009). Advertising agencies, naturally, are always seeking data to both guide and support their channel and network recommendations, especially if/when their clients take issue with the accuracy of the ratings presented by their agencies.

Why This Matters: Whether or not the consortium successfully achieves traction in its ability to produce a viable data product that is recognized across different but related industries is an idea that has seen many past iterations. Perhaps this effort, joined by a diverse group of interested parties, will work this time. If it does succeed, whether the consortium can grab market share from Nielsen is a difficult question to answer. Regardless, the mere fact that such a consortium exists demonstrates that changes are needed to the way industry tracks, understands and sells TV ads. As TV viewer habits and dynamics change, so too must the measuring stick that tracks and sells this medium. However, central to the consortium’s success is retrieving more robust information on consumer habits, and that means skirting the edge of privacy rights, inextricably linked to this initiative. This may well fuel a privacy debate that could turn out to be the Achilles Heel for both the consortium and Nielsen.

Gift Cards: The Chart is Free. It's Our Experience You Pay For.

Thanks to our colleague, Joe Rosenbaum, Editor-in-Chief of LegalBytes, we are happy to provide our Adlaw by Request readers with a uniquely comprehensive survey of the Gift Card laws across the country. As the title suggests, the guide is a good tool but shouldn't replace your local, advertising attorney.

Self-Regulatory Online Behavioral Advertising Principle No. 1: Education

In collaboration with our sister blog, LegalBytes, we're jointly taking on the recently disseminated Self-Regulatory Principles for Online Behavioral Advertising, topic by topic, to explain these Principles in a way that our readership can better understand. Please check back with us on a weekly basis as we tackle each of these 7 Principles.

The Amazon Tax; Friend or Foe?

According to eMarketer, online sales in 2009 are likely to reach $133 billion. It shouldn’t come as any great surprise to discover that cash-strapped states all across the country are trying to figure out ways to convert these sale dollars into tax revenues. Well, some states have figured out a way, but at what cost?

From the dawning of e-commerce, affiliate marketing has been a fundamental, cost-effective and ubiquitous vehicle for marketing and lead-generation in the vast digital marketplace. Moreover, these affiliates were almost universally likened to advertising channels (i.e., no different from a local radio station or regional magazine) than employees or contractors. Aside from entering into affiliate agreements, complying with a retailer’s affiliate marketing policies, and receiving commission checks, little, if any, relationship has traditionally existed between retailers and affiliates. The universe of affiliate marketing, however, has been shaken by recent developments within various state tax regimes.

Before going further, let’s understand some basic principles of State Sales Tax 101: Retailers are generally required to collect and remit sales tax to the state in which a sale of products or services occurs. A state may generally not impose a sales tax on sales made outside of its borders, unless the retailer has a sufficient taxable nexus in the state. Although each state will apply its own nexus standards, the answer will generally depend on an application of an inherently imprecise facts-and-circumstances analysis that asks whether the seller has “sufficient” contacts with a state to be subject to its jurisdiction. Traditionally, “nexus” was established where an out-of-state retailer had employees or agents physically present in the state, or where the out-of-state retailer engaged in-state, third-party contractors to perform certain activities on its behalf.

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Your Medical Information; Just A Mouse Click Away - From Hackers?

It's our pleasure to provide you with a link to an article written by Joe Rosenbaum that recently appeared on our sister-blog, Legal Bytes, describing yet another controversy over Facebook's User Policy.

Online Gaming Laws Survey - Free (Yes, You Read Correctly)

Thanks to our colleague, Joe Rosenbaum, Editor-in-Chief of Legal Bytes, we are happy to provide our Adlaw by Request readers with a uniquely comprehensive Survey of U.S. Federal and State Gaming Laws & Regulations.  The chart, which you can refer to at any time, lists each state (including the District of Columbia) in the United States, and a citation to the relevant statutes and regulations (organized so that amendments are cross-referenced by date and relevant citation), followed by a brief summary of the salient provisions of the law or regulation itself. We have also noted, where there was current activity, any pending legislation that may apply.

The World Federation of Advertisers/Nielsen Survey

The World Federation of Advertisers, in conjunction with Nielsen, has published a major survey on consumer attitudes on the value of advertising. The results show a significant appreciation among consumers worldwide of the important role advertising plays in communicating valuable and useful information. For an overview of the survey, click here.

Just When You Thought You're Too Old for Facebook

Earlier today, you may have received numerous memos from law firms and bloggers anxious to respond to the announcement by Facebook that Facebook is allowing trademark owners to notify Facebook of their IP rights through use of a special electronic form. The purpose is to allow trademark owners to record their IP rights in advance of Facebook allowing its users to register personalized Facebook URLs. While we applaud advising clients and friends of issues, we think the matter is considerably more complicated than previous briefs and hasty reports may indicate. As is so often the case, the devil is in the detail and this memorandum provides a deeper look at the process and related issues before undertaking Facebook’s new program to record trademark.

Facebook Announcement

On Tuesday, June 9, Facebook, Inc., the popular social networking website, announced that on Saturday, June 13th at 12:01 a.m. U.S. EDT, it will allow Facebook users, subject to certain criteria and qualifications, to create personalized URLs for their pages on Facebook. By way of example, John Smith will be able to register "Facebook.com/johnsmith." Currently, a user’s Facebook URL consists of the Facebook.com URL followed by a random series of numbers, e.g., facebook.com/profiles.Php?349485).

Whenever users can register any name on the Internet, however, it raises infringement issues under federal and state trademark and related intellectual property laws, particularly for owners of well know brands. Any registration process creates fears of cybersquatting or other attempts to hijack trademarks and brand names. Sometimes these fears are real; other times they are not.

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Google Amends Its U.S. Trademark Policy: Creates 'Special Advertiser' Status to Allow Use of Another Trademark in Ad Copy

Using another’s trademark as a keyword for online search marketing purposes is a murky area of law. Is this trademark infringement? Is this a permissible action? Although one may assume that these questions are two sides of the same coin, in reality they are not. The case law on this issue – especially those cases extending from WhenU to the more recent Rescuecom – provides some guidance as to when trademark-as-a-keyword can be problematic; but the real issue is with the trademark-use guidelines promulgated by the search engines themselves. Generally speaking, search engines permit advertisers to purchase another’s trademark as a triggering keyword, but some do not allow the advertiser to use the trademark in the ad copy. In other words, the advertiser can show the ad to the consumer, but can’t explain why the consumer is seeing the ad in the first place.

Thus, even though use of another mark’s may not rise to the level of trademark infringement, it may not be permissible under the search engine’s terms of use. To combat this, advertisers sometimes speak in “soft language” – code that tries to get around use of the mark. For example, imagine that a store like WalMart or Best Buy wants to advertise a new Sony laptop. The store’s search engine marketing (SEM) purchases may use “Sony” as a keyword, but may say “sale on laptops from large Japanese-based company that is a mainstay in the consumer electronics space” in the ad copy, to ensure that it does not run afoul of Google’s trademark policy. To me, this need to speak in “soft language” does not decrease consumer confusion – it increases it.

In response to this problem, Google has taken steps to liberalize its U.S. trademark policy. Specifically, it has created a special class of advertisers that can use another’s marks in ad copy. This new class – which is made up primarily of resellers, review sites, and sellers of compatible, complementary, or replacement products – will be permitted, under certain circumstances, to use another’s trademark in the ad copy. The text of Google's official announcement can be found here.

Why This Matters:  While this change is important in that it brings the practice of SEM more in line with trademark and advertising law, the change does not cover all uses of another’s mark. Going forward, competitors making comparative claims in the online ad copy may still be rejected by Google. Although this class of advertiser should be permitted to use another’s trademark in online ad copy, competitive ads – based upon the theory of nominative fair use – may still need to resort to “soft language.”

Keeping Ahead of the (Other) Creditors in Bankruptcies

This post was written by Michael Venditto and Andy Rahl.

During the first quarter of 2009, business bankruptcy filings were at the highest levels since 2001. If the pace of bankruptcies of large corporations continues at the current rate for the balance of the year, the number of large business bankruptcies will be the highest in history. Last week, the auto industry was the latest victim when Chrysler filed for bankruptcy in New York.

In January, we advised our advertising and media clients to prepare for this unprecedented environment by reviewing their credit policies and limiting their exposure to businesses in troubled industries. And with financial problems spreading to so many sectors of the economy, it is almost inevitable that you will be a creditor by a bankruptcy. While that’s certainly better than being the company filing a petition for bankruptcy, managing the financial impact can be just as devastating. When it happens, you will have many questions. What will happen to outstanding billings? How long will it be until we are paid? How can I get to the front of the line? The questions are endless.

The Chrysler chapter 11 case, although not typical of every bankruptcy, provides some useful lessons. The filing by Chrysler was long-anticipated, since the United States government had set a deadline for an out-of-court restructuring, and the negotiations with the various creditor groups were widely reported in the media. Yet when the petition was filed, advertising agencies and media companies—even those who had taken prophylactic measures—were left exposed to millions of dollars of potential losses. So now, quick action is key to limiting, or even eliminating, those losses.

Creditors who took a proactive approach to Chrysler’s bankruptcy had an opportunity to affect how they would be treated. On the day that Chrysler filed the case, it also filed a number of applications with the court seeking permission to take certain action with respect to its unpaid bills. These applications were filed in the middle of the night and were heard by the court at a hearing early the following morning. By noon, the court had entered orders granting Chrysler the discretion to give special treatment to those providers it considered critical to Chrysler’s future. The orders were not clear whether advertising or media suppliers could benefit from these procedures. More importantly, to some degree the court gave Chrysler the freedom to pick and chose how to deal with each of its creditors.

After this early effort to protect its trading partners, Chrysler turned its attention to a well-publicized battle with a group of dissident lenders, followed by efforts to consummate a sale of its business to a new company that will be controlled by the U.S. government, the United Autoworkers, and Fiat. Could there ever be an odder set of shareholders? This left many advertising and media companies wondering whether and when they would be paid. But, some creditors were in a better position because they got involved in the process and elevated their visibility before the attention of Chrysler and the bankruptcy court was diverted.

How is this possible if the Bankruptcy Code is intended to ensure that similarly situated creditors are treated equally?  The reason, to paraphrase George Orwell, is that all creditors are equal, but some creditors are more equal than others.

Creditors that are denominated as “critical vendors” are routinely accorded special treatment, earning the right to have their billings paid in the ordinary course, while other creditors may have to wait months or years until the case concludes. And since some other creditors are accorded payment priority by several provisions of the Bankruptcy Code, obtaining a special classification is the key to surviving the process with as little downside as possible.

To be one of the “more equal” creditors in any bankruptcy case, you must understand the Bankruptcy Code, as well as the orders the court may have entered authorizing special treatment for certain creditors. Most of these special treatments have time deadlines, so a lack of diligence can be costly. Timely and expert legal advice is critical to benefitting from any special priorities that might be available.

So finding a law firm with experience to assist you through the minefield is essential. While Reed Smith, with its experience in advertising, media and bankruptcy law, is available to assist you whenever these cases arise, our best advice to you is to get qualified counsel, whether it’s Reed Smith or another top firm. As the saying goes, the clock is ticking …

Google To Launch 'Interest-Based' Advertising

Rumor has it that Google will be launching its much-publicized "interest-based advertising" in April, allowing advertisers to serve ads based on a user's prior interactions (e.g., browsing the advertisers' websites, tracking interests). Google will track categories of web pages that users visit in Google's content network and if, for example, a user visits motion picture and film pages, Google may add them to a corresponding interest category that might be labeled "motion picture aficionado." As we understand it, Google will enable use of the DoubleClick DART cookie in advertising served on websites with AdSense for content advertising. Thus, when a user browses an AdSense publishers' site and views or clicks an ad, the user's browser may have a cookie added.

For the full article, please visit LegalBytes.

Reed Smith Teleseminar: Broadband Money in the Stimulus Package

How Much is Available?  Who Is Eligible?  How Do I Apply?

On February 17, 2009, President Obama signed into law the American Recovery and Reinvestment Act of 2009, otherwise known as the stimulus package. That package contains $7.2 billion in appropriations for broadband infrastructure and billions more for broadband-related activities (such as telemedicine, education, intelligent transportation and smart electric grids). Join us for a practical discussion on how to participate in the funding opportunities available.

Everyone expects these funds to move quickly. Most in the industry are wasting no time in devising their business plans and application strategies, and if your organization is interested, neither should you. These applications will require much advanced planning. For example, your organization should: seek matching funds for any broadband-related proposals, interface with government officials to determine your state's broadband priorities, and explore the feasibility of public-private partnerships for any broadband-related proposal. This session is designed to help your organization get up-to-speed quickly, and it will cover broadband funding opportunities for the:

  • Telecommunications,
  • Education, and
  • Health Care sectors.

Our speakers include: Judith L. Harris, a partner in Reed Smith's Washington, D.C. office and a member of the Global Regulatory Enforcement Group. Judy concentrates on telecommunications and antitrust/trade regulation matters before the Federal Communications Commission, the Justice Department, the Federal Trade Commission, in the courts, and on Capitol Hill, especially on behalf of companies in emerging technologies. Amy Mushahwar, an associate in the Washington, D.C. office, is a member of the Advertising Technology & Media Group. Amy concentrates on telecommunications and privacy matters before the Federal Communications Commission, Federal Trade Commission and the Department of Commerce's National Telecommunications and Information Association. Rob Jackson, who is also affiliated with the Washington, D.C. office, is a member of the Global Regulatory Enforcement Group. Rob is a government relations professional with broad experience addressing the legal and regulatory aspects of financial, technical and marketing issues associated with telecommunications, Internet and cable.

Date: Friday, March 13, 2009

Time: 12 p.m. EDT/9 a.m. PDT/4 p.m. UK (GMT)

Length of Teleseminar: 1 Hour

You are invited to participate in this discussion via teleconference. Participation is free, although long-distance telephone charges apply outside of the United States, the UK, France, and Germany, where 800 numbers are used. The call-in ports will be limited, so please contact Sarah Stein no later than Thursday, March 12, to receive a dial-in number and a passcode. This is one call you don't want to miss.

If you require additional information, contact Sarah at +1 312 615 1509.

Facebook Makes a U-Turn

On Feb. 4, 2009, Facebook decided to change (aka “update”) its Terms of Use Policy. The new policy provided, essentially, the right of Facebook to continue using a user’s data even once he/she left the service. The following is an excerpt from Facebook’s current Terms of Use Policy:

You hereby grant Facebook an irrevocable, perpetual, non-exclusive, transferable, fully paid, worldwide license (with the right to sublicense) to (a) use, copy, publish, stream, store, retain, publicly perform or display, transmit, scan, reformat, modify, edit, frame, translate, excerpt, adapt, create derivative works and distribute (through multiple tiers), any User Content you (i) Post on or in connection with the Facebook Service or the promotion thereof subject only to your privacy settings or (ii) enable a user to Post, including by offering a Share Link on your website and (b) to use your name, likeness and image for any purpose, including commercial or advertising, each of (a) and (b) on or in connection with the Facebook Service or the promotion thereof.

The change that caused the uproar, however, was the deletion of the following, which appeared at the end of the aforementioned section: “You may remove your User Content from the Site at any time. If you choose to remove your User Content, the license granted above will automatically expire, however you acknowledge that the Company may retain archived copies of your User Content.”

Interestingly, Facebook’s amended policy went largely unnoticed until the popular consumer rights advocacy site, Consumerist.com, brought these changes to light.

This has sparked a very interesting debate on data ownership, and one that Facebook for now has decided to avoid as it backed down last week and reverted to its previous Terms of Use. According to Mark Zuckerberg, founder and CEO of Facebook, “Going forward, we’ve decided to take a new approach towards developing our terms. We concluded that returning to our previous terms was the right thing for now.”

While the arguments supporting why a user should have the right to control his/her data and information are both persuasive and intuitive, one must also consider the “reality” of the situation. For example, Facebook currently boasts a user base of approximately 175 million users around the world. Without having first-hand knowledge of Facebook’s IT policies and protocol, presumably a user’s data is stored across multiple networks and servers that are backed up regularly. Is it even possible for Facebook to delete all of a user’s data when he/she leaves Facebook? It is reasonable to demand that Facebook undertake a search and destroy mission for each departing user by deleting his/her data from each and every server that ever touched such data (including each back-up server), and then scrub the same servers to ensure that the deleted data can never be recovered? Moreover, if a user elects to leave the service without deleting his/her information, should Facebook then be required to do so?

Furthermore, social networking sites like Facebook are designed for data sharing between users—hence the term “social network.” Is it reasonable to expect Facebook to comb through millions of user pages to hunt down data that must be deleted and purged when a user leaves the service? Perhaps the changes reflected above were merely intended to address rights-clearance issues and to protect and insulate Facebook against claims from old users.

Whichever position one wishes to take in this debate, two points are certain: one, the reaction to Facebook’s changes to its Terms of Use reflects a much wider issue about user data, who owns the personal information, and what should happen to it if a user decides to leave a service; and two, the industry will be keen to see what Facebook decides to do next.

FTC Endorsement & Testimonial Guidelines

This post was written by Dan Jaffe.

Last November, the Federal Trade Commission released a Federal Register notice detailing the changes that it plans to make to its guidelines for the use of endorsements and testimonials in advertising.  These are the first changes to the guidelines in decades and will dramatically change how marketers can use endorsements and testimonials in advertising. 

The deadline for comments was originally January 31, 2009, but the FTC recently extended the comment period to March 2, 2009.  We are planning to file comments and need our members’ assistance to effectively respond.  If you can offer specific guidance on how the proposed rule will affect your use of endorsements and testimonials, please let us know as this will help us formulate our detailed comments.

Background

The guidelines currently allow marketers to use truthful testimonials that are not generally representative of what consumers can expect from the advertised product so long as the marketers clearly and conspicuously disclose either (1) what the generally expected performance would be in the depicted circumstances, or (2) the limited applicability of the depicted results to what consumers can generally expect to receive; i.e., that the depicted results are not representative or typical.  The revised guidelines would require substantiation of results that consumers would generally achieve (“generally expected results”) through use of the product.  The FTC states that this change eliminates the existing “safe harbor” which allows advertisers to include non-representative testimonial claims in their ads if they clearly and conspicuously state that the depicted results are “not typical.”  The Commission now argues that non-typicality disclaimers alone generally are not sufficient to overcome the false or deceptive impressions of typicality generated by testimonials.  The FTC, therefore, is demanding additional substantiation delineating “generally expected results.”  

In taking this action, the Commission largely discounted the constitutional arguments made in comments filed in 2007 by both ANA and other groups in response to the FTC’s review of the guidelines.  We argued in our comments that the Commission already has sufficient power to penalize false or deceptive claims.  We also argued that requiring pre-publication proof of claims is more extensive than necessary to advance the government’s interest.  Therefore, it would impose an unconstitutional burden on truthful, nondeceptive speech while providing little benefit to consumers. 

In response, the Commission, while making multiple references to our comments, argued that its new guidelines would withstand scrutiny under the U.S. Supreme Court’s Central Hudson test for commercial speech.  It argued that its interest in requiring further disclosure is to prevent deception.  By requiring pre-publication substantiation, the guidelines would materially advance this interest, and since they would require information to prevent a misleading impression, they are reasonably tailored to meet that objective. 

The Commission relied on two consumer surveys in formulating the new guidelines.  In our original comments, we argued that these studies had numerous serious methodological and technical flaws.  These concerns were dismissed by the FTC, claiming that the studies provided “useful empirical evidence” regarding testimonial messages.

The FTC’s position in regard to this rulemaking could have significant precedential impact on advertising beyond the testimonial and endorsements area.  The FTC’s point of view in this rulemaking is that truthful statements, even limited by clear and conspicuous disclaimer information, can prove insufficient to protect reasonable consumers.  Clearly, this type of analysis can affect broad categories of advertising.  

You may also wish to examine a detailed memorandum put together by Reed Smith which provides further information in regard to this issue.  Reed Smith provides representation for the ANA through our general counsel, Doug Wood.

If you have any questions, you can reach me at 202-296-2359 or at djaffe@ana.net.

What Do We Have to Look Forward to in 2009

It’s a new year, and change is in the air. Although the holidays are over, some groups in Washington are hanging on to their wish lists with the hopes that President Obama will grant their desires.

Over the past few months, Obama has sent agency review teams into dozens of government offices, ranging from the Pentagon to the EPA to the FTC. These teams are dissecting agency initiatives, poring over budgets and reviewing functionality. Many lobbying groups see this time of transition as a prime opportunity to achieve desired changes by gaining the ear of the new administration.

In fact, in December, leading privacy and consumer groups met with leaders of the FTC review team to spread the message that the FTC has allowed industries to self-regulate online privacy practices – to the detriment of consumers – for far too long. Privacy groups are not alone in their concern. Obama himself said during his campaign that “[d]ramatic increases in computing power, decreases in storage costs and huge flows of information that characterize the digital age bring enormous benefits, but also create risk of abuse. We need sensible safeguards that protect privacy in this dynamic new world.” He committed to “strengthen the privacy protections for the digital age and to harness the power of technology to hold government and business accountable for violations of personal privacy.”

During their meeting with the FTC agency review team, privacy groups stressed a need for better (more?) regulation of targeted online marketing, oversight in the data broker industry, and privacy policies for medical information, just to name a few. Susan Grant, director of consumer protection at the Consumer Federation, called the Network Advertising Initiative’s behavioral advertising self-regulatory code of conduct “deceptive on its face,” and called for the FTC to establish a “Do Not Track” registry, similar to the popular “Do Not Call” registry for telemarketing. In support of increased oversight of data brokers, Beth Givens of the Privacy Rights Clearinghouse cited numerous complaints from consumers about use of their personally identifiable information by companies in violation of stated privacy policies.

In addition to Obama taking office, a Democratic shift in Congress has the potential to lead to increased regulation. In fact, two senators (Markey (D-Mass.) and Dorgan (D-N.D.)) have already expressed an interest in introducing Internet privacy legislation that would likely outlaw behavioral targeting, cookies and “deep packet inspection.” In addition, a bill currently pending in Congress would expand and enhance the authority of the FTC, possibly increasing the number of FTC litigations.

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Celebrity Endorsements - The Devil Really is in the Detail

This post was written by Douglas J. Wood and Keri Bruce.

Recent headlines about celebrities raise important issues that advertisers and advertising agencies need to think about in negotiating endorsement deals – an early exit strategy, a meaningful morals clause, and a well-defined exclusivity provision. These issues are often thought of as mere boilerplate that are easily deleted or compromised. And while such clauses are rarely used to terminate an agreement, when an advertiser is faced with the situation, the financial cost and impact on brand reputation highlights why such clauses, despite an agent’s protestations, should not be taken lightly in negotiations.

As we closed 2008 and began 2009, we saw Buick drop Tiger Woods and Pepsi-Cola drop David Beckham. According to press reports, the parting of ways was by mutual agreement, but one can assume the economics were most certainly a core issue. In November, it was reported that Charlize Theron settled a $20 million lawsuit brought by watchmaker Raymond Weil, alleging she breached her endorsement contract by doing an ad for Montblanc watches and wearing a Christine Dior watch at a press event. The amount of the settlement remains undisclosed. Nor have celebrities fared well recently on the behavior side. In early February, Kellogg’s dropped Michael Phelps in the wake of accusations that he smoked marijuana. Wrigley has suspended its campaign featuring Chris Brown, pending resolution of the allegations that Mr. Brown made criminal threats against his girlfriend, Rihanna. The recent publicity over Christian Bale’s four-letter tirade won’t exactly enamor him with advertisers. And the latest revelations on Alex Rodriguez’s alleged steroid use will undoubtedly chill the air over his endorsements. 

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Managing Bankruptcy Risks in a Recession

This Alert compares the current recession to prior cycles, and summarizes precautions and protections that advertisers, agencies and media can employ to reduce their exposure to today’s risks.

Background of the Credit Crunch

It is generally understood that the ongoing credit crunch has led to a shortage of financial liquidity. We now seem to be entering a new phase as businesses and consumers retrench.

  • Loss of Confidence. One of the cornerstones of business is the confidence we have in the ability of those we contract with to pay us what they owe. For most, that means having the ability to pay debts as they come due and be financially solvent on a balance sheet basis. The model for our major financial institutions is quite different. As long as confidence prevails, their business continues as usual; but if there is a sudden loss of confidence in an institution’s ability to repay or return its customers’ deposits and assets, then a run on the firm ensues and, absent intervention, a financial failure quickly follows.
  • Government Backstop. The Federal Reserve, the FDIC and the U.S. financial regulatory scheme were created to provide a backstop and capacity for intervention in order to forestall the possibility of a systemic financial breakdown. It appears, however, that financial engineering and the growing complexity of the financial system may have outstripped our backstop.
  • The Bankruptcy Process. Bankruptcy does not work well for financial service companies because of the confidence factor—an insolvency proceeding will not stem a run on a bank but only exacerbate it. Bankruptcy historically has worked well outside of the financial sector, particularly in manufacturing, distribution, retail, and many entertainment and other service businesses; entire industries such as steel and the airlines have been restructured in bankruptcy in past recessions. There appears, however, to have been an erosion of confidence in the effectiveness of the bankruptcy process, as reflected in the widespread view that bankruptcy is not a good idea for the U.S. auto industry.
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Age Verification Technology Enables Targeted Advertising

As regulators push website operators to adopt age verification technology to protect children from inappropriate content and social contact with adults, a new opportunity has arisen for advertisers.

Nancy Willard, who calls herself an expert on Internet safety, says age verification companies are using information gained from seeking to verify children's ages to target them with advertising. She points to California-based eGuardian, which solicits personal information concerning children from parents-including kids' birthdates, as well as their addresses, schools and genders. The company then offers schools the entire $29 sign-up fee collected from parents for every parent the school steers to the site.

The company's business plan is to solicit websites that are willing to pay a commission for each eGuardian member, which would allow them use the data collected to tailor their advertising. eGuardian Chief Executive Ron Zayas notes that parents are provided with the choice to opt out of having data shared with advertisers, and says the privacy concerns are a "tradeoff."

"When children go to Web sites today, they are already exposed to ads," Zayas said. "We make sure the ads are appropriate for children. We do not increase the volume of ads shown, nor do we ‘sell them out' in any way to advertisers."

Read more about the controversy at nytimes.com

School Nutrition Policies Push Sweets Out the Door

Between 500 and 600 U.S. school districts have instituted nutritional policies limiting foods deemed to be high in fat, salt and sugar. That's according to a research scientist at the Institute for Health Research and Policy at the University of Illinois at Chicago.

The widespread curbing of snacks in school has some kids pining for the old days.

"I know obesity is a big problem, and it's good the school cares," high school senior Sam Cardoza told The New York Times recently. "At the same time, you shouldn't stop a kid from buying a cookie."

California's nutrition standards limit snacks sold in schools during the day to those that contain no more than 35 percent sugar, and that derive no more than 35 percent of their calories from fat. Sodas will be banned from schools beginning next year. Regulations such as those being implemented in California have brought traditions such as school bake sales and birthday celebrations to a screeching halt.

"I don't think all celebrations need to be around food," said Ann Cooper, the director of nutrition services for the Berkley School District. "We need to get past the mentality of food used for punishment or praise."

The reduction in calories at school does not mean, as some feared, that kids would rush home and raid the fridge. According to the Rudd Center for Food Policy and Obesity at Yale, children do not compensate for the loss of sugar and fat-laden foods at school by increasing their intake of such goodies at home.

"People really do eat what's in front of them," explained center Deputy Director Marlene B. Schwartz.

Read more about the issue at nytimes.com.

Food Companies Try To Adopt Common Labeling Solution

In response to consumers’ desires to easily identify healthier food and beverage options, a number of major food and beverage producers have announced they are provisionally onboard with developing an industry-wide labeling program.

The Smart Choices Program is being launched under the auspices of The Keystone Center, a nonprofit Colorado-based organization that brings together public and private stakeholders to address social issues. Since the devil is in the details, the details surrounding the program’s implementation have not been settled, The Keystone Center warned in announcing the program’s rollout.

Nonetheless, companies that so far have stepped forward as “likely implementers” of the new labeling program include many of the industry’s heavy hitters: Coca-Cola (US), ConAgra Foods, General Mills, Kellogg Company (US), Kraft Foods, PepsiCo (US), Unilever (US) and Wal-Mart. In addition, Nestlé is in the process of reviewing the program to determine whether it will participate.

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Move Over Dot Coms - Get Ready to Dot Your Brand!

The Internet as we know it is changing dramatically. Instead of using domain names ending in “.com”—the most popular of the “top level domains” or “TLDs”—organizations located anywhere in the world may soon be able to purchase a TLD that corresponds to just about any word or phrase, including an organization’s name or brand.

What Will All of This Mean to Your Business?

Consider these examples:

  • A financial services trade association might try to buy the domain “ ?? .bank” with the idea of servicing a financial community and selling second-level domains (the name to the left of the “dot”) to eligible financial institutions. A financial services company may then decide to purchase and do business from “firstnational.bank”.
  • On the other hand, First National might simply buy the TLD domain corresponding to its brand:  “.firstnational”. John Smith, a trust officer, might then be located at jsmith@trusts.firstnational; Susan Jones, mortgage banker, might be located at sjones@mortgage.firstnational, and so on.
  • A consumer goods company might consider a TLD corresponding to its brand as an opportunity to create customer confidence in the shopping experience—a kind of web authentication that distinguishes the company’s site from the many other sites and general “noise” and “static” on the web. Thus, a powerful retail clothing brand might buy the corresponding domain—and organize second-level domains according to categories such as “menswear,” “shoes,” “coats,” etc.
  • On the other hand, a company might use its valuable brand in the form of a TLD to reward its valued suppliers with the opportunity to use the TLD brand extension with the second-level domain. A global fast food chain (call it “goodchicken”) might allow its approved contractors to use “supplier.goodchicken”.

Given the hierarchical structure of the domain name system generally, there are a variety of ways in which the new TLDs might facilitate unique business/organizational objectives, while potentially enhancing the customer experience and increasing brand loyalty and awareness.

Currently, the domain name system is limited to 21 “generic” TLDs (.com, .org, .net, .info, .biz, etc.) and about 240 “country code” domains (e.g., .us, .uk, .fr, etc.). According to Paul Twomey, President and CEO of the International Corporation for Assigned Names and Numbers (“ICANN”)—the international not-for-profit organization responsible for coordinating the Internet addressing system—the expansion of the generic top-level domain space is “driven by the demand for more innovation, choice and change to the Internet’s addressing system…[and] has the potential to be one of the biggest influences on the future of the Internet.” Others disagree about the potential impact—at least as the initiative applies to existing businesses—and see little reason to spend the money for another top level domain other than, perhaps, very reluctantly as a defensive measure to keep others out of their space. Some in this camp resent the introduction of the new TLDs as creating complexities and costs that far outweigh any benefits.

Click here to read the full alert.

Testimonials and Endorsements: Complying with the FTC Guides in Light of Proposed Changes

This post was written by John P. Feldman and Anthony E. DiResta.

One of the most frequent strategies employed by advertisers is to let the consumer hear about the advertised product or service from a third party, someone other than the advertiser itself. At its root, an endorsement or testimonial when used in advertising is the advertiser’s way of saying, “Don’t just take my word for how wonderful my product or service is, listen to this unbiased person whose opinion you should rely upon to make a purchasing decision.” The Federal Trade Commission (FTC or Commission) originally published Guides Concerning the Use of Endorsement and Testimonials in Advertising (The Guides) in 1972. The Guides have not been updated since 1980. In January, 2007, the FTC sought comments on proposed modifications and updates to the Guides. In particular, the Commission sought comments on whether so-called “disclaimers of typicality,” statements like “Results not typical” or “Your results may vary,” should continue to be a valid way to communicate that a testimonial does not represent experiences consumers will generally achieve with the advertised product or service.

Click here to view the alert.

Ad Blocking Technology - The Potential Effects & Implications

The use of ad-blocking programs has recently received considerable attention in the media, brought about in large part by the proliferation of various plug-ins or configurational ad-ons that, in one manner or another, enable the blocking of some or all advertising (or content that seems like advertising) by Internet web browsers (e.g., Adblock Plus” plug-in Firefox). In addition, most of the popular commercially available anti-virus, anti-adware and anti-malware programs also provide ad blocking capability. By implementing and using ad-blocking software and extensions, the user is able to remove or block some or all advertisements from being viewed on web pages.

There has always been a natural balance (some would say ‘tension’) between the consumer’s right to privacy and the marketer’s desire to know more in order to reach the right customer. Although clearly context and culturally sensitive, consumers tend to cling to various degrees and aspects of privacy as a means of protecting themselves from unwanted intrusion into their lives. Consumers, however, often willingly and knowingly give up certain privacy protections – although they may not view it that way – in order to receive the benefits and advantages of offers and purchasing opportunities more tailored to their needs, and to avoid receiving “junk.” Marketers, on the other hand, always want better, more timely, and more accurate segmented data, so that advertising can be focused and can cost-effectively reach those who are more likely to have an interest in buying. But marketers know that reaching too far into the minds and hearts of consumers, without their permission, can backfire and cause mistrust and disdain – not a good thing when you are trying to convince a customer to buy your product or service. Witness the public reaction to the launch of the “Beacon” feature by Facebook in our recent past.

Thus, while there has always been a balance and some tension, the increasing direct intersection of these issues, resulting from the rise of consumer and commercial use of the Internet, has spawned a degree of heat over these issues, never before seen in history. The complexity has also created a good deal of emotion and rhetoric.
 

Click here to learn more.